Shop Policy

            1. HOW LONG DOES IT TAKE TO PROCESS/SHIP/RECEIVE MY ORDER?
    I try to process orders as quickly as possible.  Orders will process and ship directly from the studio in Toa Baja, Puerto Rico within 1-4 business days.  I ship via USPS First Class Mail, which typically takes 1-3 business days transit time within Puerto Rico and, 2-7 business days transit time within the USA. 

     

            2. All sales are final. For any issues or a change of heart, email me within 2 days requesting an exchange. 

     

            3. If a package arrived damaged, please include a photo of the package. I will resend your order if the damage was significant.  

     

            4. Your privacy matters. The shop has SSL, which is a layer of security when you enter your information at checkout. Payments are processed by Paypal, which adds a level of security on all transactions.

     

    INTELLECTUAL PROPERTY NOTICE
    All images, text, designs, graphics, trademarks, and service marks are owned by and property of Sai Ilustra LLC or the properly attributed party. It is a violation of federal law to use any of our intellectual property in whole or in part, and modification of any materials contained on this site is illegal and may be prosecuted to the fullest extent permissible should we choose to do so, including asking for financial penalties (damages) and/or an injunction forcing you to stop using our intellectual property immediately.

    You may use my intellectual property with clear and obvious credit back to our site, as well links back to the page where the materials, designs, images, text, quote, or post is located when it is appropriate to do so. However, you may never claim any of my intellectual property as your own or your unique creation, even with attribution.

     

    STILL HAVE A QUESTION?
    Contact me.  It's a piece of cake. (I wish I could send you cake.)